Return Policy – earthtog.com

At earthtog.com, customer satisfaction is our top priority. Due to the nature of our products—digital pets and virtual items—all sales are considered final. Please read the following policy carefully before making a purchase.

🐾 Digital Product Policy

All products sold on earthtog.com are non-refundable and non-returnable. Because digital items cannot be physically returned or revoked once delivered, we are unable to process returns or exchanges after the transaction is complete.

✅ Order Accuracy

Before purchasing, please ensure that:

• Your Roblox username is correct

• You’ve selected the correct item(s)

• You understand the delivery method and processing time

If you made an error in your order (e.g., incorrect username or accidental purchase), contact us within 24 hours at support@earthtog.com. While we cannot guarantee a resolution, we will do our best to assist.

🔒 Unauthorized Purchases

We are not responsible for purchases made without the account owner's permission. If you believe your account was compromised or used without consent, please contact your payment provider directly.

📩 Need Help?

For any questions or concerns about your purchase, contact our support team at support@earthtog.com. We aim to respond within 1–2 business days.