Frequently Asked Questions
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We’ve delivered tens of thousands of in-game items to happy Roblox players worldwide — quickly, securely, and reliably.
✔️ All transactions are processed through trusted payment gateways
✔️ Our team delivers items safely in-game
✔️ We offer a 100% delivery guarantee — if there’s ever an issue, we’ll make it right -
Before checkout, you’ll be prompted to enter your Roblox username.
Once your payment is confirmed, please press the 'Claim Order' button to get instructions
We typically complete deliveries within minutes to a few hours, depending on order volume.✅ Make sure your Roblox settings allow joins and trades!
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We restock daily, usually between 5–8 PM PST, and sometimes multiple times a day during weekends or high demand.
🔔 Want early access to restocks and limited items?
Join our email list or follow us on social media to be notified the moment new stock drops! -
Press the chat button on the bottom of the screen to get in contact with a team member!
If you wish to contact us elsewhere, our support can be emailled at support@earthtog.com.